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Privacy Policy

Meet and Makes (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website: www.meetandmakes.com.

 

This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Business Owner: Clare Colesmith

Trading Name: Meet and Makes

Correspondence Address: 56 Mandeville Road, Canterbury, Kent, CT2 7HD

Email: meetandmakes@gmail.com

Website: www.meetandmakes.com

 

2. What Personal Data We Collect

We may collect the following information:

 

When you book a workshop:

  • Full name

  • Email address

  • Phone number

  • Dietary requirements (optional)

  • Accessibility requirements (optional)

 

If the workshop is for a child:

  • Parent/guardian’s name and contact details

  • Child’s name and date of birth

  • Emergency contact details

  • Dietary/accessibility needs

 

When you sign up to our mailing list:

  • Email address

  • Name provided

(We do not collect phone numbers for the mailing list.)

 

Automatically via the website:

  • IP address

  • Browser and device type

  • Site usage statistics (via Google Analytics and Wix Analytics)

 

3. How We Use Your Data

We use your personal data to:

  • Process workshop bookings and communicate event details

  • Respond to enquiries and customer service requests

  • Manage dietary or accessibility requirements at events

  • Send occasional marketing emails (if you opt in)

  • Improve our website and services through analytics

 

We only process your personal data where we have a lawful basis, including:

  • Your consent

  • The performance of a contract (e.g. managing your booking)

  • Our legitimate interests (e.g. improving services)

  • Compliance with legal obligations

 

4. Payments

All payments are processed securely by Wix, Stripe, or PayPal. We do not see, store, or handle any card payment details directly.

 

5. Mailing List

If you sign up for our mailing list via the website, your details are stored and managed through Wix’s mailing service. You can unsubscribe at any time using the link in our emails or by contacting us.

 

6. Sharing Your Data

We do not sell or rent your data. We may share it with trusted third parties where necessary to run our business:

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  • Wix (website and mailing list platform)

  • Stripe / PayPal (payment processors)

  • Google Analytics / Wix Analytics (to monitor site performance)

 

These providers only access your data to provide services on our behalf and are subject to data protection obligations.

 

7. Cookies

We use cookies on our site to improve your experience.

 

Essential cookies:

  • Enable core site functionality (e.g. booking system)

 

Non-essential cookies:

  • Analytics cookies (Google Analytics, Wix Analytics)

  • Performance and functionality cookies
     

We display a cookie consent banner to allow you to accept or reject non-essential cookies. You can also change your preferences in your browser settings.

 

8. Data Security

We take appropriate technical and organisational steps to protect your data. The Wix platform includes SSL encryption and security monitoring. Access to your data is limited to authorised individuals only.

 

9. How Long We Keep Your Data

  • Customer and booking data is retained for 5 years for administrative and legal purposes.

  • Mailing list contacts are removed after 5 years of inactivity.

  • Children's data will be handled with extra care and only retained as long as needed to deliver services or comply with legal requirements.

 

10. Your Rights

Under UK data protection law, you have rights including:

  • Access to the personal data we hold about you

  • Correction of any inaccurate or incomplete data

  • Deletion of your data (the “right to be forgotten”)

  • Withdrawal of consent at any time

  • Objection to certain processing (e.g. marketing)

To exercise your rights, please contact us at: meetandmakes@gmail.com

 

11. Updates to This Policy

We may update this policy from time to time. When we do, we’ll update the “last updated” date at the top of this page. We encourage you to review this page occasionally.

 

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Clare Colesmith

meetandmakes@gmail.com

56 Mandeville Road, Canterbury, Kent, CT2 7HD

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13. Last updated:

29 May 2025

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